FAQs

What's in the Signature I Feel Pretty Box?

Casual accessories, clothing and simple home items! The I Feel Pretty Box is curated with the upcoming season in mind. The style is casual. Pieces that will keep you looking cute for the next season running around doing whatever you gotta do....and NO consumables.
Perfect for those who are busy, love a surprise and should take the time to spoil yourself. We put a box together for you and give it to you for a great price! Think of it like a surprise birthday gift….but 4 times a year!
How much is a box?
$199 quarterly plus shipping/tax.
Do we pick and choose items?
No. If anyone has been part of one of the boxes that allow selection, you know the best items are always gone. We value you as subscribers and want you to get ALL the goodies.
Can anyone purchase a box?
Yes. We do, however, often source from small designers and some pieces are custom made for you so there is a limited availability and subscribers get first dibs.
What happens if the boxes are sold out?
We have been honoured to be sold out for many of our boxes! Our goal is to provide you all with a box so please join our wait-list. 
 
I've been on the wait-list but my size is sold out when I get home and open the email.
We apologize, due to limited inventory we cannot anticipate which sizes will go first.
Will I be wait-listed if I am already an I Feel Pretty subscription member?
No, as an active subscription member you are automatically guaranteed the next box. 
When do I have to order by to be guaranteed the next box?
If you are subscribed, you are guaranteed the next box. If you are looking to sign up, join our waitlist. 
Can I cancel?
After 2 boxes you can cancel anytime as long as your payment has not gone through and WE CANNOT DO REFUNDS.
When will I be billed for my next subscription box?
You will be billed every 3 months from your personal date of purchase. Your date of purchase may be modified to a later date for future boxes so it aligns with our billing cycle. 
When can I expect my delivery?
Subscription Boxes are delivered Early to mid December, March, June, September.
What if something in my box is damaged?
All our designers have amazing guarantees. We do our best to ensure each supplier has the best policies regarding their products. Please take a photo and send it to us immediately if so.
What if my box shows delivered but never came?
We ship with reputable companies that have proof of delivery via time stamp or photo. If the box shows delivered and hasn't come please post in your local social group to see if a neighbor has received it. If you think it has been stolen, you need to file an official police report and provide proof it has been stolen (door cam). Unfortunately, we cannot replace boxes that have been stolen. If you are unsure about the safety of your neighborhood, please contact us to get signature proof of delivery which will cost approximately $10 more per shipment. Please email us to set this up.
Can I Return the box or items from the box?
Unfortunately we cannot accept any returns or exchanges of boxes or items. If pieces are damaged the supplier will work directly with you to replace it. But if there is something you don't like, we welcome you to re-gift it as all the items hold value and would make wonderful gifts!
Can I gift a box?
First of all, we honoured that you love the box this much xo. And yes, you can gift! We have many multiple orders from subscribers, you can do this by setting up an account for the intended recipient. 
Can I order for my staff?
Yes, we have multiple companies that order as appreciation gifts for their staff. If you have multiple branches with employees, please make an account for each branch and you can add multiple boxes and sizes. If you are ordering over 20 ordering for one location, please contact us directly.